The ecosystem
72 listings — providers, platforms and apps — each described with the same attributes and measured by the same rules. Added by the cpaas.co team or submitted by the community.
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One API and one shared inbox for seven messaging channels, with channel-scoped keys, signed webhooks and scheduled broadcasts.
Alibaba Cloud's messaging services: international SMS, and WhatsApp and Viber through Chat App Message Service, billed per use.
Founded in Amsterdam as MessageBird; rebranded and repositioned around marketing, inbox and published per-message prices.
Regional messaging provider focused on enterprise A2P across the Middle East and Africa.
SMS pioneer founded in Cape Town in 2000, now selling a chat commerce platform over SMS, WhatsApp, Apple Messages and regional USSD.
Dutch, Euronext-listed messaging platform: one API for SMS, WhatsApp, RCS and Viber, with chatbots, ticketing and payments alongside.
Swiss messaging company serving both mobile operators and enterprises: A2P traffic and firewalls for carriers, and a single API for SMS, Viber, WhatsApp and push.
Full-stack CPaaS with owned interconnect and a contact centre suite alongside the API.
CPaaS provider owned by Tata Communications since October 2023, with one Messages API for SMS, WhatsApp and RCS.
Oslo-listed European CPaaS: SMS, RCS, WhatsApp and Viber through one multichannel API, with local operations across Europe.
Swiss CPaaS that grew out of SMS aggregation: SMS, WhatsApp, Viber, RCS and voice over direct carrier connections.
Developer-first SMS, voice and verification APIs with published pricing and a lean feature set.
High-volume A2P messaging, now part of Proximus Global alongside Telesign and BICS.
Messaging, voice and verification at carrier scale, assembled substantially through acquisition.
Hyderabad-based, NSE-listed CPaaS with the Wisely platform, the Karix messaging business and Trubloq, the ledger Indian operators use to check commercial SMS.
Programmable messaging, voice, video and email APIs with per-country published pricing.
Regional CPaaS with established operator relationships and regulatory presence across the Gulf.
Cisco's CPaaS, built on the IMImobile platform it bought in 2021: messaging APIs, a visual flow builder and links into Webex Contact Center.
Brazilian messaging platform: one API for SMS, WhatsApp, RCS, Instagram and more, alongside the Zenvia Customer Cloud for marketing and service.
Saudi SMS and official WhatsApp Business API provider, with AI auto-replies and branded sender names.
Nottingham-based business-messaging group behind Esendex and local SMS brands across Europe, with published SMS plans.
UAE bulk SMS, WhatsApp and programmable voice provider serving Gulf enterprises.
Saudi SMS gateway with OTP, sender-name management and a ready integration inside Foodics, the region's restaurant POS.
Saudi SMS and WhatsApp provider with a migration path from other local gateways and a Microsoft Power Automate connector.
Cairo-based bulk SMS and mobile marketing provider, with a ready Odoo integration.
German WhatsApp Business Solution Provider selling direct access to the WhatsApp Business API for a monthly licence per number.
Conversational messaging and bot platform built around the WhatsApp Business API.
A shared inbox for WhatsApp, Telegram, email and SMS, aimed at small teams rather than developers. In beta.
WhatsApp-first team inbox with broadcasts, chatbots and an AI support agent, sold on published monthly plans.
Nasdaq-listed cloud contact centre with inbound and outbound voice, digital engagement and AI agents, based in San Ramon, California.
Amman-founded cloud phone system and contact centre with Arabic-language AI for transcription, sentiment and AI agents.
Dubai-based, Arabic-first cloud contact centre: calls, WhatsApp and SMS in one agent workspace, with CRM plugins.
Test drives, service visits and rentals, booked on any channel and kept in one inbox your whole team looks at.
Omnichannel conversation platform with AI agents, workflows and CRM connectors, priced by plan and monthly active contacts.
Dutch omnichannel inbox for email, WhatsApp, social, live chat, SMS and voice, priced by plan with a conversation allowance.
A visual builder for multi-step customer journeys across WhatsApp, SMS, email and Telegram, running on the customer's own channel accounts.
US platform for building AI agents and virtual assistants for customer and employee service, deployed on web, messaging apps, Teams and voice.
Email API for sending, receiving and tracking transactional and bulk email, owned by Sinch since December 2021.
72 listings, each classified on the same three lenses and six criteria. Inclusion is editorial and cannot be bought. Know a vendor we should assess? Suggest it.