CPaaS
Mitto
Swiss CPaaS that grew out of SMS aggregation: SMS, WhatsApp, Viber, RCS and voice over direct carrier connections.
A routing-focused messaging API from Zug, included in Gartner's CPaaS Magic Quadrant four years running.
Mitto AG, founded in 2013 and based in Zug, started as an SMS aggregator and now sells SMS, WhatsApp, Viber, RCS and voice. Its SMS API is documented publicly, with regional endpoints in Frankfurt, Singapore, Hong Kong and the United States, an SMPP option and delivery-status callbacks. Its 2025 announcement cites more than 800 direct carrier connections. Worth a look when global SMS delivery and routing are the main concern.
Where it shines
- Public SMS API with regional endpoints and an SMPP option
- Delivery-status callbacks documented
Check before signing
- Its pricing pages describe pay-as-you-go but did not show readable per-country rates when checked; ask for a rate card
- WhatsApp and RCS availability depends on country and carrier support
What it offers
- Solves
- Secure logins & one-time codesTransactional notifications & alertsMarketing campaigns & broadcasts
- Channels
- SMSWhatsAppViberRCSVoice
- Industries
- Any industry
- Markets
- Global
- Languages
- English
- Security and privacy attestations
- ISO/IEC 27001GDPR (DPA offered)Each one cites its source below.
Technical details
- Type of solution
- CPaaS & messaging APIsSMS & A2P messagingWhatsApp Business providerVerification & OTP
- Deployment
- Programmable API
- Company size
- Mid-sized companyEnterprise
- Availability
- Generally available
Something is listed only when it can be checked. A connection we could not confirm is left off, and Find providers then credits the API at half weight.
Our six checks
- Operational transparencyNot assessed
Not yet worked through.
- Documented interfacesMet
Public API reference, integrable without a sales call.
- Delivery accountabilityMet
Delivery-status callbacks documented in the public API reference.
- Consent and complianceNot assessed
Not yet worked through.
- Data handlingNot assessed
Not yet worked through.
- Commercial clarityNot assessed
Not yet worked through.
Not assessed is not a failure — it means we have not checked yet. Methodology
Evidence
Independent recognition
- Included, Gartner Magic Quadrant for CPaaSGartner · 2026
Sources
- Mitto positioned in the 2026 Gartner Magic Quadrant for CPaaS — Mitto (PR Newswire), 2026-05-19
- Mitto recognized in 2025 Gartner Magic Quadrant for CPaaS — Mitto, 2025-07
- SMS API — Mitto API Developer Hub
- Pricing — Mitto
- Mitto company profile — Craft
- Why Mitto — Mitto, 2026-10To re-check
- Mitto Awarded ISO 27001:2013 Certification — Mitto, 2026-10To re-check
- Legal and Security — Mitto, 2026-10To re-check
Every attribute
The same attributes, measured by the same rules, for every listing. "Not recorded" means we have not checked yet — never a "no". Spot something missing or wrong? Suggest an edit.
What it does
Where, and for whom
Setup and connections
The company
- Same owner as cpaas.co
- No
Our checks
The community
- "Looks right" confirmations
- 0
- Community reviews
- 0
- Community rating
- Not applicable
Experiences and ratings
Share your experienceNo experiences with Mitto yet. Used it? Yours could be the first.
Reviews are read by a moderator before they appear, are shown beside the facts, and never feed a score or a ranking. You may not review a product you work for, sell, compete with or are paid to promote.
Profile shape
- Channels
- 63
- Reach
- 100
- Connectors
- 17
- Deployment
- 33
- Price clarity
- 0
- Criteria shown
- 33
Breadth measures from recorded facts — not a quality score.
Alternatives