CPaaS and conversational commerce
CM.com
Dutch, Euronext-listed messaging platform: one API for SMS, WhatsApp, RCS and Viber, with chatbots, ticketing and payments alongside.
Messaging APIs from a listed European company that also sells the business tools around them.
Founded in Breda in 1999 as an SMS company and listed on Euronext Amsterdam since February 2020. Its Business Messaging API reaches SMS, WhatsApp, RCS and Viber through the same HTTP interface, and the group adds conversational AI, ticketing and payments. Worth a look when you want a European vendor and expect to need more than message sending from the same supplier.
Where it shines
- SMS, WhatsApp, RCS and Viber through one API
- One published SMS price per country, for all operators
- Publicly listed, so financial reports are public
Check before signing
- WhatsApp, Viber and RCS each need channel permissions enabled on the account before use
- Ask about the one-time onboarding fee and which SMS bundle model fits your volume
What it offers
- Solves
- Transactional notifications & alertsMarketing campaigns & broadcastsCustomer support & serviceAnswering with a bot or AI agentEvent ticketing & check-in
- Channels
- SMSWhatsAppRCSViberApple Messages for BusinessVoice
- Industries
- Any industryRetail & e-commerceEvents & entertainment
- Markets
- Global
- Languages
- English
- Security and privacy attestations
- ISO/IEC 27001ISO/IEC 27017 (cloud security)ISO/IEC 27018 (cloud privacy)PCI DSSGDPR (DPA offered)Each one cites its source below.
Technical details
- Type of solution
- CPaaS & messaging APIsSMS & A2P messagingWhatsApp Business providerVoice & telephonyConversational AI & chatbotsEvents & ticketing
- Deployment
- Programmable APIReady-to-use cloud service
- Company size
- Small businessMid-sized companyEnterprise
- Pricing
- Published pay-as-you-go
Something is listed only when it can be checked. A connection we could not confirm is left off, and Find providers then credits the API at half weight.
Our six checks
- Operational transparencyNot assessed
Not yet worked through.
- Documented interfacesMet
Public API reference, integrable without a sales call.
- Delivery accountabilityNot assessed
Not yet worked through.
- Consent and complianceNot assessed
Not yet worked through.
- Data handlingNot assessed
Not yet worked through.
- Commercial clarityMet
SMS prices published per country.
Not assessed is not a failure — it means we have not checked yet. Methodology
Evidence
Sources
- The CM.com story — CM.com
- CM.com company information — Euronext
- Business Messaging introduction — CM.com Developers
- What are the prices for SMS messages? — CM.com Knowledge Center
- CM.com Trust Center - Security - Compliance - Legal — CM.com, 2026-10To re-check
- About CM.com — CM.com, 2026-10To re-check
Every attribute
The same attributes, measured by the same rules, for every listing. "Not recorded" means we have not checked yet — never a "no". Spot something missing or wrong? Suggest an edit.
What it does
- Use cases
- Transactional notifications & alerts, Marketing campaigns & broadcasts, Customer support & service, Answering with a bot or AI agent, Event ticketing & check-in
- Type of solution
- CPaaS & messaging APIs, SMS & A2P messaging, WhatsApp Business provider, Voice & telephony, Conversational AI & chatbots, Events & ticketing
Where, and for whom
Setup and connections
The company
- Same owner as cpaas.co
- No
Our checks
The community
- "Looks right" confirmations
- 0
- Community reviews
- 0
- Community rating
- Not applicable
Experiences and ratings
Share your experienceNo experiences with CM.com yet. Used it? Yours could be the first.
Reviews are read by a moderator before they appear, are shown beside the facts, and never feed a score or a ranking. You may not review a product you work for, sell, compete with or are paid to promote.
Profile shape
- Channels
- 75
- Reach
- 100
- Connectors
- 17
- Deployment
- 67
- Price clarity
- 100
- Criteria shown
- 33
Breadth measures from recorded facts — not a quality score.
Alternatives