Alibaba Cloud's messaging services: international SMS, and WhatsApp and Viber through Chat App Message Service, billed per use.
Global
- SMS
- Viber
- Type
- CPaaS & messaging APIs
- Checks met
- 2/6
- Last checked
- 2026-10
The ecosystem
The CPaaS ecosystem
72 listings — providers, platforms and apps — each described with the same attributes and measured by the same rules. Added by the cpaas.co team or submitted by the community.
Explore by
- Secure logins & one-time codes29
- Transactional notifications & alerts43
- Marketing campaigns & broadcasts31
- Customer support & service36
- Sales & lead follow-up10
- Selling inside the conversation4
- One inbox for scattered channels15
- Appointment booking5
- Reminders & fewer no-shows4
- Event ticketing & check-in4
- Members & bookings for a community1
- Video consultations & meetings13
- Voice contact centre14
- Automated customer journeys7
- Answering with a bot or AI agent25
- Building communications into our own app19
Not sure what to filter by?Answer three questions instead →
15 of 72 listingsAlphabetical — no listing is placed above another.
01 / CPaaS & messaging APIs8 listings
Founded in Amsterdam as MessageBird; rebranded and repositioned around marketing, inbox and published per-message prices.
Global
- SMS
- RCS
- Push notifications
- Type
- CPaaS & messaging APIs
- Checks met
- 3/6
- Last checked
- 2026-10
- Attestations
- 4
SMS pioneer founded in Cape Town in 2000, now selling a chat commerce platform over SMS, WhatsApp, Apple Messages and regional USSD.
Global, with deep roots in South Africa
- SMS
- Apple Messages for Business
- Type
- CPaaS & messaging APIs
- Founded
- 2000
- Checks met
- 2/6
- Last checked
- 2026-10
- Attestations
- 3
Dutch, Euronext-listed messaging platform: one API for SMS, WhatsApp, RCS and Viber, with chatbots, ticketing and payments alongside.
Global, headquartered in the Netherlands
- SMS
- RCS
- Viber
- Apple Messages for Business
- +1
- Type
- CPaaS & messaging APIs
- Founded
- 1999
- Checks met
- 2/6
- Last checked
- 2026-10
- Attestations
- 5
Full-stack CPaaS with owned interconnect and a contact centre suite alongside the API.
Global, strong in EMEA
- SMS
- RCS
- Voice
- Type
- CPaaS & messaging APIs
- Founded
- 2006
- Checks met
- 4/6
- Last checked
- 2026-10
- Attestations
- 7
Messaging, voice and verification at carrier scale, assembled substantially through acquisition.
Global
- SMS
- RCS
- Voice
- Type
- CPaaS & messaging APIs
- Founded
- 2008
- Checks met
- 4/6
- Last checked
- 2026-10
- Attestations
- 4
Regional CPaaS with established operator relationships and regulatory presence across the Gulf.
GCC and MENA
- SMS
- Voice
- Type
- CPaaS & messaging APIs
- Founded
- 2006
- Checks met
- 2/6
- Last checked
- 2026-10
- Attestations
- 5
Brazilian messaging platform: one API for SMS, WhatsApp, RCS, Instagram and more, alongside the Zenvia Customer Cloud for marketing and service.
Brazil, Argentina and Mexico
- SMS
- RCS
- Messenger
- +4
- Type
- CPaaS & messaging APIs
- Checks met
- 1/6
- Last checked
- 2026-10
- Attestations
- 2
02 / SMS & A2P messaging1 listing
Saudi SMS gateway with OTP, sender-name management and a ready integration inside Foodics, the region's restaurant POS.
Saudi Arabia
- SMS
- Type
- SMS & A2P messaging
- Checks met
- 1/6
- Last checked
- 2026-10
03 / WhatsApp Business provider3 listings
Conversational messaging and bot platform built around the WhatsApp Business API.
Global, strong in India and emerging markets
- SMS
- RCS
- Messenger
- Type
- WhatsApp Business provider
- Checks met
- 2/6
- Last checked
- 2026-10
- Attestations
- 2
A shared inbox for WhatsApp, Telegram, email and SMS, aimed at small teams rather than developers. In beta.
Global
- Telegram
- SMS
- Type
- WhatsApp Business provider
- Checks met
- 0/6
- Last checked
- 2026-10
WhatsApp-first team inbox with broadcasts, chatbots and an AI support agent, sold on published monthly plans.
Global
- Messenger
- Web chat & booking page
- Type
- WhatsApp Business provider
- Checks met
- 1/6
- Last checked
- 2026-10
- Attestations
- 2
04 / Cloud contact centre2 listings
Amman-founded cloud phone system and contact centre with Arabic-language AI for transcription, sentiment and AI agents.
MENA
- Voice
- Type
- Cloud contact centre
- Founded
- 2019
- Checks met
- 0/6
- Last checked
- 2026-10
Dubai-based, Arabic-first cloud contact centre: calls, WhatsApp and SMS in one agent workspace, with CRM plugins.
GCC and Egypt
- Voice
- SMS
- Type
- Cloud contact centre
- Checks met
- 0/6
- Last checked
- 2026-10
- Attestations
- 2
05 / Shared inbox & customer operations1 listing
Dutch omnichannel inbox for email, WhatsApp, social, live chat, SMS and voice, priced by plan with a conversation allowance.
Europe (Netherlands-based)
- Messenger
- Web chat & booking page
- +2
- Type
- Shared inbox & customer operations
- Checks met
- 2/6
- Last checked
- 2026-10
- Attestations
- 1
72 listings, each classified on the same three lenses and six criteria. Inclusion is editorial and cannot be bought. Know a vendor we should assess? Suggest it.