The ecosystem
72 listings — providers, platforms and apps — each described with the same attributes and measured by the same rules. Added by the cpaas.co team or submitted by the community.
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Brazilian messaging platform: one API for SMS, WhatsApp, RCS, Instagram and more, alongside the Zenvia Customer Cloud for marketing and service.
A shared inbox for WhatsApp, Telegram, email and SMS, aimed at small teams rather than developers. In beta.
WhatsApp-first team inbox with broadcasts, chatbots and an AI support agent, sold on published monthly plans.
Nasdaq-listed cloud contact centre with inbound and outbound voice, digital engagement and AI agents, based in San Ramon, California.
Amman-founded cloud phone system and contact centre with Arabic-language AI for transcription, sentiment and AI agents.
Dubai-based, Arabic-first cloud contact centre: calls, WhatsApp and SMS in one agent workspace, with CRM plugins.
Test drives, service visits and rentals, booked on any channel and kept in one inbox your whole team looks at.
Omnichannel conversation platform with AI agents, workflows and CRM connectors, priced by plan and monthly active contacts.
Dutch omnichannel inbox for email, WhatsApp, social, live chat, SMS and voice, priced by plan with a conversation allowance.
A visual builder for multi-step customer journeys across WhatsApp, SMS, email and Telegram, running on the customer's own channel accounts.
72 listings, each classified on the same three lenses and six criteria. Inclusion is editorial and cannot be bought. Know a vendor we should assess? Suggest it.