The ecosystem

The CPaaS ecosystem

72 listings — providers, platforms and apps — each described with the same attributes and measured by the same rules. Added by the cpaas.co team or submitted by the community.

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11 of 72 listingsAlphabetical — no listing is placed above another.

01 / CPaaS & messaging APIs7 listings

8x8's CPaaS, built on the 2019 Wavecell acquisition: SMS, chat-app messaging, voice and video interaction APIs.

Global, with roots in Southeast Asia
  • SMS
  • WhatsApp
  • Viber
  • RCS
  • LINE
  • +2
Type
CPaaS & messaging APIs
Founded
1987
Checks met
2/6
Last checked
2026-10
Attestations
6

    Dutch, Euronext-listed messaging platform: one API for SMS, WhatsApp, RCS and Viber, with chatbots, ticketing and payments alongside.

    Global, headquartered in the Netherlands
    • SMS
    • WhatsApp
    • RCS
    • Viber
    • Apple Messages for Business
    • +1
    Type
    CPaaS & messaging APIs
    Founded
    1999
    Checks met
    2/6
    Last checked
    2026-10
    Attestations
    5

      Swiss messaging company serving both mobile operators and enterprises: A2P traffic and firewalls for carriers, and a single API for SMS, Viber, WhatsApp and push.

      Global, headquartered in Switzerland
      • SMS
      • Viber
      • WhatsApp
      • RCS
      • Push notifications
      Type
      CPaaS & messaging APIs
      Founded
      2006
      Checks met
      2/6
      Last checked
      2026-10
      Attestations
      2

        Oslo-listed European CPaaS: SMS, RCS, WhatsApp and Viber through one multichannel API, with local operations across Europe.

        Europe, with operations in South Africa and Latin America
        • SMS
        • RCS
        • WhatsApp
        • Viber
        • Email

        Swiss CPaaS that grew out of SMS aggregation: SMS, WhatsApp, Viber, RCS and voice over direct carrier connections.

        Global, headquartered in Switzerland
        • SMS
        • WhatsApp
        • Viber
        • RCS
        • Voice
        Type
        CPaaS & messaging APIs
        Founded
        2013
        Checks met
        2/6
        Last checked
        2026-10
        Attestations
        2

          Messaging, voice, video and verification APIs, now part of Ericsson, with a contact-centre product alongside.

          Global
          • SMS
          • Voice
          • Video
          • WhatsApp
          • Messenger
          • +1
          Type
          CPaaS & messaging APIs
          Checks met
          4/6
          Last checked
          2026-10
          Attestations
          4

            02 / Shared inbox & customer operations2 listings

            Omnichannel conversation platform with AI agents, workflows and CRM connectors, priced by plan and monthly active contacts.

            Global (Malaysia-based)
            • WhatsApp
            • Messenger
            • Instagram
            • Telegram
            • LINE
            • +6
            Type
            Shared inbox & customer operations
            Checks met
            2/6
            Last checked
            2026-10
            Attestations
            2

              Customer-service suite whose messaging brings web, in-app and social channels into the same agent workspace as email tickets.

              Global
              • Web chat & booking page
              • In-app chat
              • Email
              • WhatsApp
              • Messenger
              • +6
              Type
              Shared inbox & customer operations
              Founded
              2007
              Checks met
              3/6
              Last checked
              2026-10
              Attestations
              10

                03 / Verification & OTP2 listings

                Paris-based phone and email verification API that routes one-time codes across SMS, RCS, WhatsApp, Telegram and Viber, with built-in fraud screening.

                Global
                • SMS
                • RCS
                • WhatsApp
                • Telegram
                • Viber
                Type
                Verification & OTP
                Checks met
                2/6
                Last checked
                2026-10
                Attestations
                2

                  Verification, fraud-signal and messaging APIs, part of Proximus Global alongside Route Mobile and BICS.

                  Global
                  • SMS
                  • WhatsApp
                  • Viber
                  • RCS
                  • Email
                  Type
                  Verification & OTP
                  Founded
                  2005
                  Checks met
                  3/6
                  Last checked
                  2026-10
                  Attestations
                  2

                    72 listings, each classified on the same three lenses and six criteria. Inclusion is editorial and cannot be bought. Know a vendor we should assess? Suggest it.