The ecosystem
72 listings — providers, platforms and apps — each described with the same attributes and measured by the same rules. Added by the cpaas.co team or submitted by the community.
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Founded in Amsterdam as MessageBird; rebranded and repositioned around marketing, inbox and published per-message prices.
Full-stack CPaaS with owned interconnect and a contact centre suite alongside the API.
Regional CPaaS with established operator relationships and regulatory presence across the Gulf.
Cisco's CPaaS, built on the IMImobile platform it bought in 2021: messaging APIs, a visual flow builder and links into Webex Contact Center.
Brazilian messaging platform: one API for SMS, WhatsApp, RCS, Instagram and more, alongside the Zenvia Customer Cloud for marketing and service.
Omnichannel conversation platform with AI agents, workflows and CRM connectors, priced by plan and monthly active contacts.
A visual builder for multi-step customer journeys across WhatsApp, SMS, email and Telegram, running on the customer's own channel accounts.
US platform for building AI agents and virtual assistants for customer and employee service, deployed on web, messaging apps, Teams and voice.
72 listings, each classified on the same three lenses and six criteria. Inclusion is editorial and cannot be bought. Know a vendor we should assess? Suggest it.