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Real estate and short stays

Answer enquiries fast, book viewings and keep guests and tenants informed.

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Agents, developers and short-stay hosts receive enquiries from listing sites, ads and social media, often after hours. Messaging lets them reply fast, share photos and video tours, book viewings and, for short stays, send check-in details and answer guest questions. Speed and a shared history are what win the deal.

What matters when choosing

  • Enquiries from listing sites, ads and social channels captured instantly.
  • Viewing and check-in scheduling linked to calendars and property systems.
  • Sharing photos, floor plans, video tours and documents in the chat.
  • Automated guest messages for short stays, such as access codes and house rules.
  • Shared ownership of leads across the team.

Questions to ask providers

  1. Can enquiries from our listing sites arrive in the same inbox automatically?
  2. Which property or channel management systems do you connect to?
  3. How do you handle conversations in several languages with international buyers or guests?

Common mistakes

  • Replying slowly to enquiries, which often go to whoever answers first.
  • Sending access codes and personal data in insecure ways.
  • Messaging people from bought lists, which breaks consent rules.

Typical channels: WhatsApp Email SMS Instagram Messenger Voice Video

Listings that fit (69)

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