Cloud messaging APIs
AWS End User Messaging and Amazon SES
AWS's messaging building blocks: SMS, voice messages, WhatsApp, RCS and push through End User Messaging, and email through Amazon SES.
Low-level, pay-per-use sending APIs for teams already building on AWS.
AWS End User Messaging is the July 2024 name for Amazon Pinpoint's SMS, MMS, push and text-to-voice capabilities, with WhatsApp offered as End User Messaging Social; Amazon SES handles transactional and bulk email. They are separate services with separate prices inside one AWS account. Worth a look when you want raw sending at cloud prices and will build consent, journeys and reporting yourself or elsewhere.
Where it shines
- SMS, WhatsApp, push and email inside the AWS account you already run
- Published per-message pricing, with Meta's WhatsApp fee shown separately
- Delivery, bounce and complaint events for email through SES event publishing
Check before signing
- Amazon Pinpoint's campaigns, journeys and segments end on 30 October 2026; plan where those will live
- SMS is billed per attempt and varies by country and carrier
What it offers
- Solves
- Transactional notifications & alertsSecure logins & one-time codesBuilding communications into our own app
- Channels
- SMSVoiceWhatsAppRCSPush notificationsEmail
- Industries
- Any industry
- Markets
- Global
- Languages
- English
- Security and privacy attestations
- ISO/IEC 27001ISO/IEC 27017 (cloud security)ISO/IEC 27018 (cloud privacy)ISO/IEC 27701 (privacy)SOC 2 reportPCI DSSHIPAA (BAA offered)GDPR (DPA offered)CSA STAREach one cites its source below.
Technical details
- Type of solution
- CPaaS & messaging APIsSMS & A2P messagingWhatsApp Business providerEmail delivery
- Deployment
- Programmable API
- Company size
- Small businessMid-sized companyEnterprise
- Pricing
- Published pay-as-you-go
Something is listed only when it can be checked. A connection we could not confirm is left off, and Find providers then credits the API at half weight.
Our six checks
- Operational transparencyMet
Public AWS Health Dashboard, no sign-in needed.
- Documented interfacesMet
Public API reference, integrable without a sales call.
- Delivery accountabilityMet
Documented delivery, bounce and complaint events (SES).
- Consent and complianceNot assessed
Not yet worked through.
- Data handlingNot assessed
Not yet worked through.
- Commercial clarityMet
List pricing published.
Not assessed is not a failure — it means we have not checked yet. Methodology
Evidence
Sources
- Introducing AWS End User Messaging — Amazon Web Services, 2024-07
- AWS End User Messaging pricing — Amazon Web Services
- Amazon Pinpoint end of support — Amazon Web Services
- Monitor sending activity using notifications (Amazon SES) — Amazon Web Services
- AWS Health Dashboard — Amazon Web Services
- ISO Certified (services in scope, ISO and CSA STAR) — Amazon Web Services, 2026-10To re-check
- AWS Services in Scope by Compliance Program — SOC — Amazon Web Services, 2026-10To re-check
- Payment Card Industry Data Security Standard - Services in Scope — Amazon Web Services, 2026-10To re-check
- HIPAA Eligible Services Reference — Amazon Web Services, 2026-10To re-check
- AWS Data Processing Addendum (DPA) - Navigating GDPR Compliance on AWS — Amazon Web Services, 2026-10To re-check
Every attribute
The same attributes, measured by the same rules, for every listing. "Not recorded" means we have not checked yet — never a "no". Spot something missing or wrong? Suggest an edit.
What it does
Where, and for whom
Setup and connections
The company
- Same owner as cpaas.co
- No
Our checks
The community
- "Looks right" confirmations
- 0
- Community reviews
- 0
- Community rating
- Not applicable
Experiences and ratings
Share your experienceNo experiences with AWS End User Messaging and Amazon SES yet. Used it? Yours could be the first.
Reviews are read by a moderator before they appear, are shown beside the facts, and never feed a score or a ranking. You may not review a product you work for, sell, compete with or are paid to promote.
Profile shape
- Channels
- 75
- Reach
- 100
- Connectors
- 17
- Deployment
- 33
- Price clarity
- 100
- Criteria shown
- 67
Breadth measures from recorded facts — not a quality score.
Alternatives