CPaaS and carrier network
Bandwidth
Carrier-grade voice and messaging on an owned network, widely used to bring phone numbers into Teams and Zoom.
The voice infrastructure choice more than a messaging-marketing one.
Named a Leader in IDC's CPaaS MarketScape for the fourth consecutive time in 2025. Most relevant when your requirement is phone numbers, calling and emergency services at enterprise scale, especially in North America.
Where it shines
- Phone numbers and calling inside Microsoft Teams and Zoom
Check before signing
- Thinner coverage of chat apps such as WhatsApp
What it offers
- Solves
- Transactional notifications & alertsVoice contact centreBuilding communications into our own appSecure logins & one-time codes
- Channels
- SMSVoice
- Industries
- Any industryTelecom & technology
- Markets
- Global
- Languages
- English
- Security and privacy attestations
- ISO/IEC 27001SOC 2 reportHIPAA (BAA offered)GDPR (DPA offered)Each one cites its source below.
Technical details
- Type of solution
- CPaaS & messaging APIsSMS & A2P messagingVoice & telephony
- Deployment
- Programmable API
- Connects to
- Microsoft TeamsZoom
- Company size
- Mid-sized companyEnterprise
- Pricing
- Published pay-as-you-go
Something is listed only when it can be checked. A connection we could not confirm is left off, and Find providers then credits the API at half weight.
Our six checks
- Operational transparencyMet
Public status page (status.bandwidth.com).
- Documented interfacesMet
Public API reference, integrable without a sales call.
- Delivery accountabilityMet
Messaging error codes documented.
- Consent and complianceNot assessed
Not yet worked through.
- Data handlingNot assessed
Not yet worked through.
- Commercial clarityMet
Rates published, e.g. per-message 10DLC SMS in the US.
Not assessed is not a failure — it means we have not checked yet. Methodology
Evidence
Independent recognition
Sources
- Bandwidth Inc. — Wikipedia
- Bandwidth named a Leader in IDC MarketScape for Worldwide CPaaS — Bandwidth, 2025-02-11
- Pricing — Bandwidth
- Real-time network status and subscribing to the status page — Bandwidth
- Messaging errors — Bandwidth
- Bandwidth Security — Bandwidth, 2026-10To re-check
- Now offering a BAA for HIPAA-eligible channels — Bandwidth, 2026-10To re-check
- Bandwidth Transfer Impact Assessment FAQs — Bandwidth, 2026-10To re-check
- Data Protection Addendum — Bandwidth, 2022-11To re-check
Every attribute
The same attributes, measured by the same rules, for every listing. "Not recorded" means we have not checked yet — never a "no". Spot something missing or wrong? Suggest an edit.
What it does
Where, and for whom
Setup and connections
The company
- Same owner as cpaas.co
- No
Our checks
The community
- "Looks right" confirmations
- 0
- Community reviews
- 0
- Community rating
- Not applicable
Experiences and ratings
Share your experienceNo experiences with Bandwidth yet. Used it? Yours could be the first.
Reviews are read by a moderator before they appear, are shown beside the facts, and never feed a score or a ranking. You may not review a product you work for, sell, compete with or are paid to promote.
Profile shape
- Channels
- 25
- Reach
- 100
- Connectors
- 50
- Deployment
- 33
- Price clarity
- 100
- Criteria shown
- 67
Breadth measures from recorded facts — not a quality score.
Alternatives