The ecosystem
72 listings — providers, platforms and apps — each described with the same attributes and measured by the same rules. Added by the cpaas.co team or submitted by the community.
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One API and one shared inbox for seven messaging channels, with channel-scoped keys, signed webhooks and scheduled broadcasts.
Brazilian messaging platform: one API for SMS, WhatsApp, RCS, Instagram and more, alongside the Zenvia Customer Cloud for marketing and service.
A shared inbox for WhatsApp, Telegram, email and SMS, aimed at small teams rather than developers. In beta.
Customers book from the chat they already message you on — WhatsApp, Telegram, email or a link — and the confirmations, reminders and reschedules handle themselves.
Test drives, service visits and rentals, booked on any channel and kept in one inbox your whole team looks at.
Your club without the spreadsheet: the member list, bookings for your sessions, and everyone's questions in one place.
Put an event online, let people book in a few taps, and check them in at the door with a scan — nothing to print, nothing to install.
Help desk with the Fin AI agent across chat, email, phone, SMS and messaging apps; the company, renamed Fin, is now part of Salesforce.
A shared inbox for support teams, with ticketing, rules-based routing and appointment scheduling in the same queue.
Omnichannel conversation platform with AI agents, workflows and CRM connectors, priced by plan and monthly active contacts.
Customer-service suite whose messaging brings web, in-app and social channels into the same agent workspace as email tickets.
A visual builder for multi-step customer journeys across WhatsApp, SMS, email and Telegram, running on the customer's own channel accounts.
AI-agent platform for customer service founded in Bengaluru in 2016 (formerly Yellow Messenger), deployed on WhatsApp, social apps, web and voice.
Paris-based phone and email verification API that routes one-time codes across SMS, RCS, WhatsApp, Telegram and Viber, with built-in fraud screening.
72 listings, each classified on the same three lenses and six criteria. Inclusion is editorial and cannot be bought. Know a vendor we should assess? Suggest it.