The ecosystem
72 listings — providers, platforms and apps — each described with the same attributes and measured by the same rules. Added by the cpaas.co team or submitted by the community.
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Messaging, voice, video and verification APIs, now part of Ericsson, with a contact-centre product alongside.
Nottingham-based business-messaging group behind Esendex and local SMS brands across Europe, with published SMS plans.
Video calling built into partner apps and services: instant and scheduled meetings, screen sharing, chat and recording, self-hostable, with access by invitation.
Customers book from the chat they already message you on — WhatsApp, Telegram, email or a link — and the confirmations, reminders and reschedules handle themselves.
US platform for building AI agents and virtual assistants for customer and employee service, deployed on web, messaging apps, Teams and voice.
72 listings, each classified on the same three lenses and six criteria. Inclusion is editorial and cannot be bought. Know a vendor we should assess? Suggest it.