The ecosystem

The CPaaS ecosystem

72 listings — providers, platforms and apps — each described with the same attributes and measured by the same rules. Added by the cpaas.co team or submitted by the community.

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9 of 72 listingsAlphabetical — no listing is placed above another.

01 / CPaaS & messaging APIs1 listing

One API and one shared inbox for seven messaging channels, with channel-scoped keys, signed webhooks and scheduled broadcasts.

Global
  • SMS
  • WhatsApp
  • Telegram
  • Email
  • Messenger
  • +2
Type
CPaaS & messaging APIs
Checks met
2/6
Last checked
2026-10
  • Invite-only

02 / Video & real-time media1 listing

Zoom's video and audio engine as an SDK, for building custom-branded video sessions inside your own web and mobile apps.

Global
  • Video
Type
Video & real-time media
Founded
2011
Checks met
2/6
Last checked
2026-10
Attestations
1

    03 / Shared inbox & customer operations4 listings

    Customers book from the chat they already message you on — WhatsApp, Telegram, email or a link — and the confirmations, reminders and reschedules handle themselves.

    Built for the Gulf
    • WhatsApp
    • Telegram
    • Email
    • SMS
    • Messenger
    • +3
    Type
    Shared inbox & customer operations
    Checks met
    0/6
    Last checked
    2026-10
    • Invite-only

    Your club without the spreadsheet: the member list, bookings for your sessions, and everyone's questions in one place.

    GCC and MENA
    • WhatsApp
    • Telegram
    • Email
    • Web chat & booking page
    Type
    Shared inbox & customer operations
    Checks met
    0/6
    Last checked
    2026-10
    • Invite-only

    Put an event online, let people book in a few taps, and check them in at the door with a scan — nothing to print, nothing to install.

    GCC and MENA
    • WhatsApp
    • Telegram
    • Email
    • Web chat & booking page
    Type
    Shared inbox & customer operations
    Checks met
    0/6
    Last checked
    2026-10
    • Invite-only

    04 / Journeys & marketing automation1 listing

    A visual builder for multi-step customer journeys across WhatsApp, SMS, email and Telegram, running on the customer's own channel accounts.

    Global
    • WhatsApp
    • SMS
    • Email
    • Telegram
    Type
    Journeys & marketing automation
    Checks met
    0/6
    Last checked
    2026-10
    • Invite-only

    05 / In-app chat & messaging SDKs2 listings

    Chat API and SDKs, in-app voice and video calls, and an AI customer-service agent (now Delight.ai) working across chat, SMS, email, WhatsApp and voice.

    Global
    • In-app chat
    • Voice
    • Video
    • SMS
    • WhatsApp
    • +1
    Type
    In-app chat & messaging SDKs
    Founded
    2013
    Checks met
    3/6
    Last checked
    2026-10
    Attestations
    4

      APIs and SDKs for in-app chat, audio and video calling, activity feeds and moderation, from a Boulder-based company founded in the Netherlands.

      Global
      • In-app chat
      • Video
      • Voice
      Type
      In-app chat & messaging SDKs
      Checks met
      3/6
      Last checked
      2026-10
      Attestations
      4

        72 listings, each classified on the same three lenses and six criteria. Inclusion is editorial and cannot be bought. Know a vendor we should assess? Suggest it.