The CPaaS Company
Insights
Independent, source-cited writing on cloud communications — original research alongside the best work published elsewhere.
3 pieces
Video without a vendor: what peer-to-peer actually removes
For small calls, the media server is optional. Understanding when it stops being optional is the whole decision.
WebRTC in plain terms
What the browser gives you for free, what it does not, and the three acronyms you cannot avoid.
When video belongs in a support conversation, and when it is theatre
Video resolves a narrow class of problems dramatically faster and every other class slightly slower. Knowing which is which is the entire design.