The CPaaS Company
Insights
Independent, source-cited writing on cloud communications — original research alongside the best work published elsewhere.
4 pieces
What the analysts disagree about, and why it is the useful part
Three firms, three market sizes, one category. Reading the disagreement tells you more about your own decision than any single number does.
Article 50 for messaging teams: what the AI Act's transparency rules require
A reading of the transparency obligations that took effect on 2 August 2026, focused specifically on automated conversations rather than AI in general.
RCS after iOS: what changed in the numbers, and what to distrust
Adoption figures for RCS are widely quoted and rarely defined. What can be said confidently, and what is being counted loosely.
GSMA on RCS, encryption and the future of operator messaging
Collected primary material from the GSMA on where operator-run messaging is heading — the standards body's own account, rather than a vendor's summary of it.