The CPaaS Company
Insights
Independent, source-cited writing on cloud communications — original research alongside the best work published elsewhere.
4 pieces
Federating systems without merging them
When several products serve genuinely different audiences, consolidation destroys the thing that made each one good. Published contracts do the same job without the loss.
The real cost of an unofficial transport
Unofficial protocol implementations are cheaper, faster to launch and genuinely useful. They also transfer a risk to your customers that you should be pricing.
What the analysts disagree about, and why it is the useful part
Three firms, three market sizes, one category. Reading the disagreement tells you more about your own decision than any single number does.
Evaluating a CPaaS contract: the clauses that decide what you actually bought
Unit price is the least consequential number in the agreement. Nine provisions that matter more, and what a good answer to each looks like.