The CPaaS Company
Insights
Independent, source-cited writing on cloud communications — original research alongside the best work published elsewhere.
2 pieces
What CPaaS actually is, and what it is not
The category is defined more clearly by what it replaced than by any vendor's feature list. A working definition, and the three questions that separate a real platform from a reseller.
The five layers of a communications stack, and which one you are actually shopping for
Most evaluations compare transport, which is the commodity layer. The four above it are where programmes succeed or fail.