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Find providers that fit

Answer a few questions and get a short list, with the reasons.

5 providers fit what you need

5 providers cover everything you asked for. Add a detail or two below — your industry, language or the tools you use — to tell them apart.

1

Zendesk

Customer-service suite whose messaging brings web, in-app and social channels into the same agent workspace as email tickets.

Strong match100
  • Carries: LINE
  • Messaging, email and tickets in one workspace

Check first: Telegram, Viber and Apple Messages need a separate Sunshine Conversations licence

Full profile
2

8x8 Communication APIs

8x8's CPaaS, built on the 2019 Wavecell acquisition: SMS, chat-app messaging, voice and video interaction APIs.

Strong match100
  • Carries: LINE
  • One Chat Apps API for WhatsApp, Viber, RCS and LINE

Check first: Per-message prices are not published: request a quote for your countries

Full profile
3

respond.io

Omnichannel conversation platform with AI agents, workflows and CRM connectors, priced by plan and monthly active contacts.

Strong match100
  • Carries: LINE
  • Broad channel list, including Asian messaging apps

Check first: Cost depends on monthly active contacts as well as the plan and users

Full profile
Next: see them side by sidePrices, channels, coverage and what to ask each one, on one page.

Sharpen your matches

Optional

Answer any of these and the list re-orders instantly. Skip what you don't know.

Your industryAny
Your customers' languageAny
Your company sizeAny
Tools you already useAny
CRM
ERP
Help desk
Commerce & bookings
Calendars & meetings
Automation
How you want to set it upAny

Not technical? Choose a ready-to-use service. Developers can choose an API.

PricesAny
Every channel you picked is a mustAny

Other providers that fit (2)

  • Freshworks (Freshchat / Freshdesk Omni)Freshchat messaging and the Freshdesk Omni help desk, with web, in-app, social and WhatsApp conversations in one inbox and a free tier to start.
    Strong match100
  • NiCE CXone MpowerNiCE's cloud contact-centre platform: omnichannel routing, IVR, digital messaging, workforce management and AI, from a company founded in Israel in 1986.
    Strong match100

Read before you decide

How these were ranked

Ranked only on how well each provider's checkable facts fit your answers. No one pays to appear, and no one can pay to rank — including products that share our owner.

72in the catalogue
5fit well enough to show
How ranking works →